Cancellation and Refund Policy

Last updated on May 21st 2024
ENJOY BUSINESS HUB LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation
policy. Under this policy:
• Cancellations will be considered only if the request is made within 7 days of placing the order. However, the
cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and
they have initiated the process of shipping them.
• ENJOY BUSINESS HUB LLP does not accept cancellation requests for perishable items like flowers, eatables etc.
However, refund/replacement can be made if the customer establishes that the quality of product delivered is not
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request
will, however, be entertained once the merchant has checked and determined the same at his own end. This should
be reported within 7 days of receipt of the products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it
to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after
looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to
• In case of any Refunds approved by the ENJOY BUSINESS HUB LLP, it’ll take 6-8 days for the refund to be processed
to the end customer.